Thank you for shopping at Local Focus Sudbury.

If you are not entirely satisfied with your purchase, we're here to help. 

Our products can be returned within 30 days of the original purchase of the product.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email: info@localfocussudbury.com

Send the product with its original packing and the receipt or proof of purchase, to:

105 Firecut Lane Sudbury, MA 01776

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

Delivery

All shipments will be delivered via US mail, UPS or FedEx within 2-6 weeks for pre-orders and 2-4 weeks for direct orders placed through our website.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

Digital product purchase allows for royalty-free personal use.  See full license agreement below:  
 
Digital Product License Agreement 
The owner ("Owner") of the copyrighted photograph or video being purchased (the "Work"), hereby grants you the 
non-exclusive, non-assignable, non-sub licensable, and perpetual right to use, reproduce and distribute the copyrighted 
Work for personal non-profit purposes, and to incorporate the copyrighted Work, in whole or in part, into derivative 
works for non-profit distribution.

You are prohibited from using the Work for any other purpose, including: using, reproducing or distributing the Work 
and/or materials incorporating all or any part of the Work for profit; selling or distributing electronic copies of the
work as standalone files or as part of a product from which a person is able to extract the Work as a standalone file; 
distributing the Work in or as part of an electronic template (e.g., as an image available in a word processing or web 
page creation application) intended to be reproduced by third parties on electronic or printed products; or using the 
work as part of a trademark, service mark or logo.
 
Owner retains all other rights in the Work and any derivative work, including without limitation, the right to use, 
copy, sell, license, and distribute copies of the Work in all markets and territories.

In consideration for the grant of this non-exclusive license, you agree to pay Owner the amount specified, due and 
payable immediately prior to your downloading a digital copy of the Work.

This Agreement shall be construed and enforced in accordance with the laws designated by Owner, now or in the future.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

Thank you for your business.  Please shop with us again!